Privacy Policy
Last updated: October 10, 2026
This Privacy Policy describes how We Buy Cell Phones, a DBA of HSTL MEDIA LLC (“We Buy Cell Phones,” “we,” “us,” or “our”), collects, uses, and protects information.
1. Information We Collect
We collect information that you provide directly to us when you request a quote, schedule an appointment, or contact us. This may include your name, email address, phone number, and details about the devices you wish to sell.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to communicate with you about your quote, schedule appointments, process transactions, and respond to your inquiries.
3. Device Data
Back up anything you want to keep, sign out of personal accounts, disable Find My/Activation Lock, and factory reset your device. We can help with these steps, but personal accounts and applicable account locks must be removed before the sale is completed.
Staff may interact with your device to help you back up or transfer information, remove accounts, and factory reset/erase the device. We do not intentionally retain your personal device data.
We use the device manufacturer's standard factory-reset/erase process before resale. This is not a certified data-erasure process and does not guarantee that data is irrecoverable.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
5. Contact Us
If you have any questions regarding this privacy policy, you may contact us at vadim@webuycellphones.com.